State College of Florida Manatee-Sarasota

B.A.S Health Services Administration (Division of Nursing and Health Professions)

HSA 4180 – Health Care Management

Fall, 2017

Class Meets: Instructor’s Name: Telephone: Email Address: Department Web Page: Virtual Library: Acad Resource Center: Student Services:

Online (Approximately 15 hours of coursework per week) William Camp, MBA (941) 809-0403 campw@scf.edu http://www.scf.edu/Academics/BaccalaureateDegrees/BASHSA.asp http://www.scf.edu/Library http://www.scf.edu/StudentServices/AcademicResourceCenter/default.asp http://www.scf.edu/StudentServices/StudentDevelopment/advisingcenter/default.asp

COURSE DESCRIPTION

HEALTH CARE MANAGEMENT: (3) (B.A.S) Prerequisite: HSA 3111.  This course analyzes organizational patterns of various types of healthcare institutions.  It introduces various administrative functions, including medical staff organization, department functions, policy formation, internal control systems, planning procedures, fiscal and personnel management, public relations and various information needs of administration.

STUDENT LEARNING OUTCOMES

The student, at the successful completion of HSA 4180, should be able to:

• Identify and understand the major forces affecting the delivery of health services
• Recognize challenges posed by environment and within health care organizations
• Describe the difference between leadership and management
• Develop leadership skills and knowledge
• Discuss several different conflict management techniques
• Understand the relationships between work design and motivation and productivity
• Select and use relevant literature to enhance learning and support written work
• Demonstrate ability to write in a scholarly manner

TEXTBOOK (REQUIRED)

McConnell, C. (2015).  The Effective Health Care Supervisor. (8^th ed.) Burlington, MA

            Jones and Bartlett Publishers.

            ISBN: 978-1-284-05441-5 

INFORMATION TECHNOLOGY INFORMATION

Student Services, IT and Communications will be working closely together to monitor systems and communicate with the college community the status and availability.  Where possible, systems will be redirected; however, if and when this is not possible, we may have to be patient and wait.

Please provide the following redirect links as follows:

SCF Student E-mail 
https://login.microsoftonline.com/?whr=scf.edu

SCF Libraries for Student/Faculty
http://libguides.scf.edu/c.php?g=120269&p=784285

Canvas for Students/Faculty
https://scf.instructure.com/ 

SCF Faculty/Staff E-mail
https://login.microsoftonline.com/?whr=scf.edu%22-

ATTENDANCE POLICY

State College of Florida, Manatee-Sarasota (SCF) students will be graded on academic achievement.  Punctual and regular class attendance is expected of all students.  Any class session missed, regardless of cause, reduces the opportunity for learning and often adversely affects the grade a student achieves in a course.  Please see the general course attendance policy in the SCF Catalog.

Attendance/participation in HSA 4180: Health Care Management will be measured by timely completion of assignments.  Students will have weekly online assignments with posted due dates.  Failure to complete these assignments for two consecutive weeks could constitute grounds for administrative withdrawal for non-attendance/participation.  Students that do not participate in weekly discussion assignments are considered absent.  All weekly assignments are due prior to 8 am the following Monday unless otherwise posted or communicated via Canvas e-mail.

GRADING POLICY

Students must achieve a 70% or better to pass the course.

Grades will be based on the following assignments:

1. Weekly Critical Analysis Assignments – 56%
2. Weekly Discussion Assignments – 22%
3. Weekly Discovery Questions – 22%

All late assignments submitted will be subjected to a 10% grade penalty if submitted within 7 days of the due date.  Submissions more than 7 days late will be assessed an additional penalties based upon the number of days the assignment is late.  Late assignments penalties will be waived if you get approval with the instructor prior to the assignment due date.  All written work must be submitted by the last day of the course.

Students will be given feedback for assessment activities within a week of submission of the assignments.  This feedback will be written via Canvas.

Grading Scale

A  90-100%

B  80-89%

C  70-79%

D  60-69%

F  less than 60%

Prohibiting Recording Device:

The use of recording devices during class is prohibited, except when the use of such devices is approved as an accommodation through the college Disability Resource Center.  In such cases the student must provide a copy of their Memo of Accommodation and meet with the instructor to discuss how best to provide the approved accommodation.

Communication:

Students should contact the instructor via Canvas e-mail first.  For urgent issues, please contact via college e-mail.  Students should log in to the Canvas course at least once a day during the week and once over the weekend to check for announcements and responses to email.  Remember that most emails will be answered within 24 hours during the week and within 72 hours during the weekend.  The students may also call the Program Director’s office at 941-363-7267 during normal business hours after contact with the course instructor has been made.

Academic Honesty:

Each student is expected to earn his/her grade on the basis of personal effort.  Any form of academic dishonesty will not be tolerated.  Academic dishonesty includes copying from another student’s quiz or homework or allowing someone to copy from your quiz or homework; collaborating with another student or using notes or the text during a quiz; plagiarism, and/or submitting a paper written by someone else.  A grade of zero will be assigned to any assignment, quiz, or other coursework for admitted or alleged academic dishonesty pending appeal.  Penalties may include dismissal from the program and expulsion from the college.

Statement of Plagiarism:

Plagiarism is the use of ideas, facts, opinions, illustrative material, data, direct or indirect wording of another scholar and/or writer – professional or student – without giving proper credit.  Expulsion, suspension, or any lesser penalty may be imposed for plagiarism.  Turnitin Drop Boxes may be used in the course to assess originality of work submitted.

Standards of Conduct:

• Students are expected to abide by all SCF Student Handbook guidelines.

Course Assignments:

All papers submitted in this course will be required to meet the American Psychological Association (APA) specifications for format and style as described in the sixth edition unless assignment instructions dictate otherwise.  What this means is that the structural development of papers needs to follow a specific form, including such elements as what goes on the title page, how pages are numbered, how headings are to be presented, how sources are cited within the text of the paper, and how references are listed and presented at the end of the paper.

Assignments, as well as due dates, and included on the course schedule within Canvas.  The course schedule is projected to be accurate however content for each class session may change slightly based upon time for each topic/activity/amount of class discussion.

Technical Support:  Help for Canvas, our course management system, is available 24/7 at 877-907-5032.

Withdrawal Policy:

In accordance with the State College of Florida, Manatee-Sarasota policy as stated in the college catalog, a student may withdraw from any or all courses without the academic penalty of a “WF” grade by the withdrawal deadline as listed in the SCF academic calendar, Catalog or on the SCF Web site.  A student in an accelerated or short-term course may withdraw without the academic penalty of a “WF” grade any time before the withdrawal deadline specific for the course.  When a “WF” is entered, it is recorded in the student’s permanent record and calculated as an “F” in the grade point average.  SCF encourages the student to discuss a withdrawal with the instructor prior to withdrawing.  A student who withdraws from any or all courses is required to complete a survey and form in collaboration with an advisor who will assist the student with the withdrawal process.  Course withdrawals, after the deadline for the term as published in the academic calendar, will result in a grade of “WF” which is computed in the term and cumulative GPA.  Appeal requests, accompanied by major extenuating and documented circumstances, should be directed to the deans of instruction under whose academic departmental purview the course is taught.  The dean has the final approval/disapproval authority.  If the appeal is granted, the “WF” grade would be changed to a “W” without GPA consequences.  Forms can be obtained from the respective campus provost offices.  A student must take responsibility for initiating the withdrawal procedure.  If this procedure is not followed, a grade of “WF” may be recorded for the student and “F” calculated in the grade point average.  If a “WF” is entered, it will be recorded on the permanent record and calculated as “F” in the grade point average.  All withdrawal policy statements apply to part-time as well as full-time degree credit and college preparatory credit students.

Faculty Withdrawal:

Before the course withdrawal deadline (60 percent of the term), a faculty member may withdraw a student when the student has stopped attending class and has not formally withdrawn from the course by the withdrawal deadline.  A faculty member can withdraw a student for excessive absences, excessive tardiness, academic misconduct  or another similar reason, as noted in the faculty members’ respective syllabi.  Faculty has the discretion to withdraw a student and record the grade as a “W” or as a “WF”.  Either grade is recorded on the student’s permanent academic record.  Fees are applied for all courses accordingly and are counted as attempted courses.  “WF” grades are calculated as an “F” in the grade point average.

Faculty No Show Reports:

Following the last day to add/drop courses for the term, faculty are required to report any student who has not attended one class within the first week of the term and/or has not contacted the professor/instructor to make arrangements to attend class or to make up missed work/assignments (also termed as a “no show” student).  A grade of “W” is recorded for “no shows” on the student’s permanent academic record and fees are applied for all courses accordingly.

Course Specific Information:

HSA 4180 is one of the many courses within the most innovative Bachelor of Applied Science in Health Services Administration Program in the country.  This course is designed to enhance and promote a greater understanding of how health financial tools are used with the U.S. health system.  In order to meet the course objectives, active participation is required.  The following criteria establish the requirements for achievement of the course objectives and outcomes:

• Review the syllabus as soon as the course opens
• Guidelines are provided for scoring all assignments. Use these to insure that you do not omit any criteria for the assignment.
• Read the weekly chapters as illustrated on the assignment page.
• It is expected that other resources in addition to the required textbooks will be used in completing assignments.

 Student Resources Folder: Are you new to Canvas?  Do you have questions about SCF services?  Do you need assistance in learning the APA format?  You will find government resources, professional organizations, SCF resources (including Canvas tutorials) and APA/Writing resources on the Home Page of the course.

 Weekly Discovery Questions:  This assignment is designed to engage you in the weekly material and get you to provide information on key topics within each chapter.  You are required to answer each question comprehensively and provide complete sentence.  You can earn up to twenty (20) points each week for each assignment.  Please ensure that you answer each question in your own words and properly cite any sources used – to include the course textbook.

 Weekly Discussion Assignments:  The Discussion forum is our –meeting place for this course.  You are not expected to engage in a synchronous discussion with your peers; however you must post a minimum of two (2) times per week.  You must post an original post that is at least one paragraph (a paragraph is 5-7 complete sentences) and a reply that is at least one paragraph.  Keep in mind that – Good post and – Nice work DO NOT count as a significant contribution toward the minimum expectation.  In addition, it is imperative that you engage the discussion early.  You may earn up to 20 (15 for discussion and 5 for reply) points per week for this assignment providing that you meet the following criteria:

20-15 Points	14-9 Points	8-0 Points
The student’s submission addresses the topic directly and comprehensively.	The student’s submission does not directly address the topic and has gaps in logic.	The student provides no details or offers insight to any of the topic knowledge.
The submission has depth and there are no spelling or grammatical errors.	The student’s contribution demonstrates that he or she is unsure or unfamiliar with the weekly content.	The student does not adequately contribute to the discussion.
The student posts one original post and one reply that consist of a minimum of one paragraph.	The student only posts once.	The student does not post for the week; or the student does not satisfy minimum paragraph requirement for one post.
The student’s work is scholarly and provides a strong supportive rationale.	The student has several misspellings and/or grammatical errors.	The student has significant spelling and grammatical errors; or does not appropriately cite/reference outside material.

Weekly Critical Analysis Assignments: Each week you will complete a critical analysis assignment as illustrated via the appropriate assignment drop box.  You are expected to complete all assignments in your own words and appropriately cite/reference all sources of information.  Keep in mind that you will need to read and prepare for each assignment.  Also, this assignment has the most point value attached each week so ensure that you do not take this assignment lightly.  The following rubric will assist you in maximizing points:

 

50-40 Points	39-29 Points	28-0 Points
Student follows APA format well and spelling/grammatical errors are minimal.	Student has several APA, spelling or grammatical errors.	Student does not adhere to APA formatting requirements and submits work that has a significant amount of spelling grammatical errors.
The student properly cites, references, and organizes information to present a clear and succinct illustration of ideas and facts.	Student omits several content areas and does not provide adequate support for exploring the topic.	Student submits work and does not reference or cite sources of used information.
All content areas are covered and the student adds value to the content by integrating other academic resources.	Student omits several content areas and does not provide adequate support for exploring the topic.	Student is off topic and does not engage the topic by providing any support for the content areas.
The student meets or exceeds the one page, single spaced, 12 font minimum assignment length requirements.	Student submits work that is short of the minimum assignment length requirement.	Student does not submit assignment or assignment is very short.

 Course Expectations and Requirements:

1. Adherence to the established HSA program policies and procedures
2. Written work must be submitted prior to the designated due date. Due to the dynamically – dated format, the course is completed very quickly and this does not allow for missed deadlines.
3. All written work is to be typed in APA format.
4. Students are expected to participate fully in class discussions. Students are expected to complete required readings prior to the start of each week.  The lessons provided in this course will augment what is read and discussed.
5. Each student’s behavior in the classroom or on Canvas is expected to contribute to a positive learning/teaching environment, respecting the rights of others and their opportunity to learn.
6. No student has the right to interfere with the teaching/learning process, including the posting of inappropriate information via any source. The instructor has the authority to ask a disruptive student to leave the classroom, lab, or online course and to file disciplinary charges if disruptive behavior continues.
7. No animals are allowed in the classroom/lab area.
8. No children are allowed in the classroom/lab area.
9. All electronic devices such as cell phones, beepers, pagers, and related devices are to be silenced prior to entering the classroom, library, and laboratories to avoid disruption.
10. College computers are intended for academic work. Inappropriate use of computers during class time is prohibited.  Students should understand that they may be required to use the Internet for some courses.  Furthermore, students may be required to have discussions of class assignments and share papers and other class materials with instructors and classmates via chat rooms and other mechanisms.  Therefore, Internet users may be able to access students’ work whether the access is secured or unsecured.  SCF cannot protect students from the type of materials on the Internet or the potential piracy of students’ materials.

Emergency Preparedness:

In the event of a hurricane or other natural disaster causes significant damage to SCF facilities, you may be provided the opportunity to complete your course work online.  Following the even, please visit the college Web site for an announcement of the College’s plan to resume operations.  Also, check your course within Canvas for announcements.

Incompletes:

Incomplete (“I”) may be extended to a student who for valid reason is unable to complete the course, provided that he/she is in good standing in the course and has completed at least 80% of the coursework.  The student must sign a form acknowledging the work to be completed and the date by which the work must be completed.  The student may progress to the next course with one incomplete, but may not progress with two concurrent incompletes, until the work is completed and grades are earned.

Accommodation Services:

State College of Florida, in accordance with the American with Disabilities Act will provide classroom and academic accommodations to students with documented disabilities.  If you need to request an accommodation in this class due to a disability, or you suspect that your academic performance is affected by a disability, please see me or contact the Disability Resource Center (DRC).  The DRC is located in 300-326 on the Venice campus and in the Student Services Center (01-219) on the Bradenton campus.  The phone number is 941-408-1448 Ext 61448 (TTY 941-480-3420) on the Venice campus and 941-752-5295 Ext 65295 (TTY 941-751-8179) on the Bradenton campus.  Paperwork must be completed at least one week before a scheduled exam.  The URL is http://www.scf.edu/StudentServices/DisabilityResourceCenter